Customers switch because the first company let them down. Customer switch because switching is personal. Customers switch because of how you make them FEEL. Maya Angelou said it best: \u201cPeople will forget what you said, people will forget what you did, but people will never forget how you made them feel.\u201d<\/p><\/blockquote>\n\n\n\n
and thinking this is so true.<\/p>\n\n\n\n
Much of what I’ve read has expressed how disappointed people are talk of the dismissal of their concerns. This has been said in more than one messaging system I participate in and on blogs I read. <\/p>\n\n\n\n
How this is all going to fall out for Xojo I have no idea.<\/p>\n\n\n\n
But there are many who have expressed they are done and departing as they just can’t take being ignored any longer especially when it puts their businesses at risk.<\/p>\n","protected":false},"excerpt":{"rendered":"
With all the hoopla going on about R2 I have been reading some things that are NOT programming related. Not my usual sort of thing to read. Stuff like this. And as I read the article I kept saying to myself Uh huh, Yup and Dead On. And the initial observation he made about Customers … <\/p>\n
Continue reading “A little off the usual”<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[1],"tags":[30],"class_list":["post-420","post","type-post","status-publish","format-standard","hentry","category-uncategorized","tag-offbeat"],"jetpack_featured_media_url":"","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/www.great-white-software.com\/blog\/wp-json\/wp\/v2\/posts\/420","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.great-white-software.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.great-white-software.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.great-white-software.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.great-white-software.com\/blog\/wp-json\/wp\/v2\/comments?post=420"}],"version-history":[{"count":1,"href":"https:\/\/www.great-white-software.com\/blog\/wp-json\/wp\/v2\/posts\/420\/revisions"}],"predecessor-version":[{"id":421,"href":"https:\/\/www.great-white-software.com\/blog\/wp-json\/wp\/v2\/posts\/420\/revisions\/421"}],"wp:attachment":[{"href":"https:\/\/www.great-white-software.com\/blog\/wp-json\/wp\/v2\/media?parent=420"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.great-white-software.com\/blog\/wp-json\/wp\/v2\/categories?post=420"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.great-white-software.com\/blog\/wp-json\/wp\/v2\/tags?post=420"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}