A little off the usual

With all the hoopla going on about R2 I have been reading some things that are NOT programming related. Not my usual sort of thing to read.

Stuff like this.

And as I read the article I kept saying to myself Uh huh, Yup and Dead On. And the initial observation he made about

Customers switch because the first company let them down. Customer switch because switching is personal. Customers switch because of how you make them FEEL. Maya Angelou said it best: “People will forget what you said, people will forget what you did, but people will never forget how you made them feel.”

and thinking this is so true.

Much of what I’ve read has expressed how disappointed people are talk of the dismissal of their concerns. This has been said in more than one messaging system I participate in and on blogs I read.

How this is all going to fall out for Xojo I have no idea.

But there are many who have expressed they are done and departing as they just can’t take being ignored any longer especially when it puts their businesses at risk.